Privacy Policy

Refugee Thrive Initiative (RTI) ("we," "us," or "our") is committed to protecting the privacy of everyone who visits our website, donates to our programs, volunteers with us, or otherwise interacts with our organisation. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our website (rti.investdrcongo.com), you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information you provide directly: When you fill out our Contact form, subscribe to our newsletter, or otherwise reach out to us, we may collect your name, email address, phone number, and any message or information you choose to share with us.

Information collected automatically: Like most websites, we use Google Analytics to understand how visitors use our site. This may automatically collect information such as your approximate location (city/country level), device and browser type, pages visited, and time spent on our site. This information is aggregated and does not directly identify you as an individual.

2. How We Use Your Information

• To respond to your inquiries, donation interest, or volunteer applications
• To send you updates about RTI's programs and impact, if you've subscribed to our newsletter
• To understand how visitors use our website, so we can improve it over time
• To maintain transparent, accurate records of donor and partner communications

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Third-Party Services We Use

Our website relies on a small number of trusted third-party services to function:

• Google Analytics — helps us understand website traffic and visitor behavior. Google's Privacy Policy
• Formspree — processes submissions from our Contact and newsletter forms and delivers them to our email. Formspree's Privacy Policy
• WhatsApp — if you choose to contact us via our WhatsApp button, that conversation is subject to WhatsApp's own privacy policy.

4. Cookies

Our website may use cookies — small text files stored on your device — primarily through Google Analytics, to help us understand site usage. You can disable cookies through your browser settings at any time; this may affect certain site features but will not prevent you from browsing our content.

5. Data Security

We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may request to access, correct, or delete the personal information we hold about you at any time by contacting us using the details below. If you've subscribed to our newsletter, you may unsubscribe at any time.

7. Children's Privacy

While some of RTI's programs serve children in our community (such as our Education & Learning Support program), our website is not intended for direct use by children, and we do not knowingly collect personal information from children online without parental or guardian involvement.

8. Changes to This Policy

We may update this Privacy Policy from time to time as our organisation and website evolve. Any changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

• 📧 Email: info@rti.investdrcongo.com
• 📞 WhatsApp/Phone: +254 703 913 357
• 📍 Location: Nairobi, Kenya